Contact support

If you are faced with a problem whose solution was not described in our The database of knowledge, then you can always contact us by pressing the support icon on the main page of our site located on the right:

^{You can also write in private messages our community VKontakte, They automatically go to our support service as a new appeal.}

Next, fill out the obligatory fields of the open window:

1 – Login of the game account, where the help is needed
2 – the account of the account, which will also be used for communication, fill out Extremely carefully
3 – The topic that briefly describes the essence of your appeal
4 is a detailed description of your appeal
5 – “clip” for attaching additional.files, screenshots, video
6 – button to send contact

As soon as you create a request, such a window confirming sending will appear.

At the same time, you will receive a notification of creating an appeal with a link from where you can track all your active appeals.

By revealing information about the appeal, you can see its status, as well as send additional information in the form of files or respond to a message from a support employee.

^{If the question of which the appeal was made was resolved, then you can close it yourself by pressing the corresponding button.}

Thank you for your appeal and wish you a pleasant game!